Terms & conditions

Our flowers

Subscriptions and gift bouquets

We will only ever send you the best flowers from the field. We cannot guarantee what flowers we will have week by week as that is the nature of growing seasonally. The weather determines when flowers bloom. We will always endeavour to have a variety of colours and we will inform you of the colour palette options before buying with us. Flowers may vary from images shown on social media and the website but we will also make sure you have the best flowers.

Weddings 

We will send out a separate terms and conditions for wedding flowers as these are slightly different to the other services we offer.

 

Workshops 

If you book on one of our workshops but you cannot attend, we will be able to swap you onto another date or give you a full refund as long as it is more than 7 days before the workshop starts. If it is under the 7 days then we will advertise the place on our social media channels and if we can fill the space we can give you a full refund. 

 

Deliveries

We will be offering courier services for our subscriptions as well as local delivery. It is your responsibility to be in at the time of the delivery or to leave instructions as to where the parcel can be left if you are out. If you are not in and no instructions are provided then it is not our responsibility to replace the flowers should they be sent back to the depot. We are also not liable for delays due to incorrect addresses. Please double check your address.  For local deliveries we will not have time to come deliver again so if you aren't happy with them being left with a neighbour or in a safe place then you can come and collect them from us at a time convenient to us.